Shipping & Returns

SHIPPING

We offer UPS, USPS or FedEx as our domestic shipping carriers. The carrier we select is determined by the weight and or destination of the package. The shipping method offered will provide the estimated delivery date.

Standard orders placed before 12 P.M. Eastern Time Monday through Friday (excluding holidays) usually ship the same day. Expedited orders placed before 3 P.M. Eastern Time Monday through Friday (excluding holidays) will ship the same day. 

*We only sell/ship within the United States (Domestic)

  • STANDARD SHIPPING / Free / 3-6 Business Days
  • SECOND DAY / $12.95 / 2 Business Days
  • NEXT DAY / $19.95 / 1 Business Day

*Shipping Carriers do not consider weekends and holidays as business days

 

RETURNS

If you would like to return a package or product(s), we are pleased to offer complimentary shipping on all returns. Contact Us to request a complimentary pre-paid return label.

We believe in our products and stand behind them with a 30-day money back guarantee. If you're not completely satisfied, for any reason, contact us and we will refund 100% of your money once the order has been confirmed via receipt or order number.

TERMS & CONDITIONS:

  • AIMI will provide you with a refund of the original purchase price or an exchange upon return of the product(s) with proof of purchase, if the product was purchased within 30 days from the date of purchase.  All refunds will be processed via the original payment method.
  • Only products purchased on aimiskin.com may be returned for a refund or exchange. 
  • We cannot accept items purchased from another retail store location for an exchange or refund. 
  • Shipping costs are not eligible for refunds.
  • We cannot accept partial returns or exchanges for bundle sets. You must return the complete set for a refund.
  • We are not responsible for personal damages to an item. If the item has been dropped, stolen, spilled, misused, etc., we cannot refund or accept a return.

Should you experience an adverse reaction to an AIMI product, or any quality concerns with your product, please Contact Us immediately for guidance.

Contact Us for Return/Refund/Exchange